Privacy Policy

Last updated: January 15, 2025

At ConneXio Cloud, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and protect your data.

1. Information We Collect

We collect the following types of information:

Personal Information

• Name, email address, and phone number

• Company information and job title

• Billing and payment information

• Account credentials and preferences

Automatically Collected Information

• IP addresses and device information

• Browser type and usage patterns

• Cookies and similar tracking technologies

• Log files and analytics data

2. How We Use Your Information

We use your information to:

• Provide and improve our services

• Process payments and billing

• Communicate with you about our services

• Provide customer support

• Send marketing communications (with your consent)

• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your data with:

• Service providers who help operate our business

• Legal authorities when required by law

• Business partners with your consent

• Successors in case of merger or acquisition

4. Data Security

We implement industry-standard security measures to protect your data:

• Encryption of data in transit and at rest

• Regular security audits and monitoring

• Access controls and authentication

• Secure data centers and infrastructure

5. Your Rights

You have the right to:

• Access your personal information

• Correct inaccurate data

• Request deletion of your data

• Opt-out of marketing communications

• Data portability

• Object to certain processing activities

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences

• Analyze website usage

• Improve user experience

• Provide targeted content

You can control cookies through your browser settings.

7. Data Retention

We retain your data only as long as necessary for:

• Providing our services

• Meeting legal obligations

• Resolving disputes

• Enforcing agreements

8. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Third-Party Services

Our website may contain links to third-party services. This Privacy Policy does not apply to those services. Please review their privacy policies.

11. California Privacy Rights

California residents have additional rights under the CCPA, including the right to know, delete, and opt-out of the sale of personal information.

12. GDPR Compliance

For EU residents, we comply with GDPR requirements, including providing lawful basis for processing and respecting your rights under GDPR.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website.

14. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: privacy@connexiocloud.com

• Address: ConneXio Cloud, 123 Business Ave, Rochester, NY 14623

• Phone: (800) 397-8563

For general support, visit our Contact page.