The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform.
Create the exact solution you need to engage customers at every step of their journey on their preferred channels – anywhere in the world! Provide a white-glove, VIP service so convenient and proactive, your customers will think you can read minds! Contextual Data, AI & Machine Learning, Flexible Workflows and Seamless Cross-Channel Communications empower your teams to engage people in powerful new ways.
Our all-in-one solution is packed with goodies to make sure managers and
agents have all the tools they need to get the job done right. Everything you need, nothing you don’t.
Our all-in-one solution is packed with goodies to make sure managers and
agents have all the tools they need to get the job done right. Everything you need, nothing you don’t.
We take the time to get to know you and your business & help automate
your daily processes. We understand no two businesses are the same and we build a tailored solution specific to your business and needs.
ConneXio Leverages AI and Machine Learning to provide proactive management tools, including; Voice Transcription Coaching, Voice Recognition, Proactive Alerts and more…
We provide Tier 1 routes which allow for crystal clear calling. Unlimited channels allow you the capacity to reach as many customers as you desire. We also leverage partnerships for Caller ID Reputation Management.
Virtual Receptionist, Answering Service, Inbound & Outbound Sales, Intake Service, Live Chat & Text.
CX Transformation Roadmap, CX Model Design, Benchmarking Assessment, Marketing Strategy
Customer Journey Mapping, Service Design, Touchpoint Design
Self-Service, Chatbots, IVAs, IVRs, Intelligent Automation & Contact Center Transformation
Full Design and Build Service Providing an End-to-End Process from Initial Idea to Fully Operational Experience.
SEO, Lead Generation, Appointment Setting, Design Services and more..
Technology and Systems Integration for Maximum Efficiency, Automation, Service Level and Profitability.
What our customers say about us
Honestly, support is a sore subject for other companies, but not us. We brag about our long-term, dedicated and unique support. We know that down-time is a big problem and we aim to be ready to solve any issue on the spot. We hang our hat on knowing that we offer the best support in the industry.
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The simple, smart & efficient
contact center solution