PBX and Telephony

The ConneXio PBX is a system for accepting and routing incoming calls. A fully customizable PBX allows for maximum flexibility in regards to your Employee’s phone options.

Programmable IVR and Call Menus​

Automated IVRs and Call Menus allow your organization to service clients without having to speak with them. ConneXio Cloud’s OmniChannel IVR options allow customers self-service options to handle everyday support inquiries or issues using any communication channel they desire.

VOIP Network

ConneXio has an internal telephony network which is able to connect ConneXio clients to each other while also handling outbound/inbound calls that are not in ConneXio network.

Features of ConneXio

Accept and route incoming calls

Organization and Personal address books

Phone Options

Organizational and Personal Voicemail

Live Call Monitoring

Employee Monitoring and Call Barge

Omni-Channel, Programmable IVRs

Phone Calls, SMS / Text, Web Chat Plugins, WhatsApp, Facebook Messenger, Skype and more..

External API Triggers

Communicate with external CRMs, Email Triggers and more..

Time of Day Programming

Voice Recognition IVR

Basic & Premium options

Proven performance and scale even under the most adverse conditions

Complete network protection against Denial of Service (DoS) and Distributed Denial of Service (DDoS) attack

Real-time Analysis & Reporting

Flexible & Advanced Routing

DID Management

Live call Monitoring

Least cost routing to provide best rates on outbound calls

Customizable outbound/inbound routing per client

Real-time billing, post or pre-paid with/without credit

Customizable rate decks per client

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